I knew it looked good on their website, but so did the other one I ordered from the other website, which turned out to be a bitter disappointment. When the new ring arrived I could hardly believe my eyes, its one of the most amazing rings I have ever seen. Purely Diamonds true to their word delivered me a ring which I will be honoured to give my girlfriend as an engagement ring and I honestly think she is going to be speechless.
I will definitely shop again with this store.
I am so glad that I chose purely diamonds after looking around and the style is exactly what I wanted!
Will be back again in the future and definitely recommend your service!
Stuart and Debbie
Their knowledge and expertise is excellent and they were able to advise me accordingly on making the right choice.
On top of that, they offer excellent value for money and I was extremely happy with the finished ring. I would recommend anyone looking for a diamond ring to give them a call.
I recently purchased an engagement ring from your website and just wanted to say a huge thank you for your service and product. The ring is absolutely stunning and beyond anything I could of hoped to of got her.
Your service was fantastic throughout and I am genuinely grateful for all the help and assistance provided when ordering the ring.
Once again, a massive thank you for everything. I am sure my fiancée and I will both be using your site to purchase our wedding rings next year.
I got my rings cleaned and polished before my wedding in September and they looked as good as new!
We never look anywhere else now!
Thank you PurelyDiamonds,
Here's hoping she says yes ha!
The ring looks absolutely amazing and I cannot fault the service that you have provided. I will definitely recommend people to you in the future and when the time comes will have no second thoughts in coming to you for the wedding bands. I wish you continued success in your business.
Many thanks again, a very satisfied customer,
I'd just like to say that I am absolutely delighted with the ring, it's even more beautiful than I had imagined.
I understand that we received the ring sooner than the usual time-scale it takes to manufacture such an item so I would like to pass on my utmost gratitude and sincere thanks to the team for making this happen, and for ensuring we received it on Saturday.
I was initially quite apprehensive about buying jewellery online but now we won't hesitate to shop with you again in the future.
I would also like to add that the baby blue packaging with the silver thread is gorgeous, it really added to the experience of receiving my gift and was a lovely finishing touch; a small thing but worth mentioning.
Many thanks again,
Mrs D Andruszczak
Thanks so much for your assistance,
The ring arrived in good time and I was kept well informed of progress of the order. I was a bit wary of ordering a ring online but I needn't have worried, the ring is absolutely perfect, better than anything I have seen on the high street for the price.I would definitely use them again. Really pleased!
Again massive a thank you to all your staff who were so helpful with special thanks to Emelie, so so refreshing to receive outstanding customer service.
The packaging is professionally made and the workmanship of the rings is a masterpiece. I have already recommended your services and rings to my sister who will also be getting married pretty soon. Thank you for your patience and will recommend you to all who make their marriage plans known to me.
Let me start with the order process. I found the website via a google search and found their prices to be highly competitive and order process to be simple. As our address is a new build, we have several number associated with our flat and street, long story short the payment didn't complete properly (don't believe this to be a fault of purely diamonds) - anyway I called them up to find out what had happened.
Emelie answered and her customer service experience was second to none, unknown to me how busy they were she seemed to 'own' my order and ensured the order went ahead even though payment had not yet been completed, so that it didn't delay the process. I called back later that week to complete the payment and the system updated showing my payment was accepted.
I received the diamond earrings before 9 am special delivery after payment was made (whole process took a week even with the payment problems). The presentation box was excellent and one of the best I have seen for jewellery - nice little bow around the box etc my bride to be will love this on the wedding morning. I received a valuation document and diamond certificate also.
The earrings themselves were very well made and sparkled beautifully.
Want to say 5 stars to Purely Diamonds and thanks.
I love my ring so much and will be recommending you to everyone.
Thank you so much
Very gay friendly - they even made a great suggestion for personalising a ring for me to match the same style of the one I had bought for my boyfriend! Considering how hard it is to find matching His & His rings without buying the same one twice, I am definitely coming back here!
Secondly, the customer service of your company is fantastic. You have kept me informed all the way along and never questioned resizing the ring (or making a new one when that wasnt possible). I am very grateful and wont hesitate to recommend Purely Diamonds to other people.
I have already recommended you to a few people and I am hoping to be back soon to purchase a new diamond wedding ring
Many thanks again for such an excellent service.
As promised it was delivered on time as requested. I was so happy when I opened the package and saw the ring and my fiance was absolutely delighted with it. I was even more impressed when I looked at the insurance valuation certificate.
Thanks to you all especially Stephanie who made the time and effort even though she was on leave. Thanks again for making the two of us very happy.
Thank you both very much for the professional and friendly service you provided. It was a delight dealing with you both; your friendly family atmosphere pervaded both your website and your showroom.
I will be happy to recommend your company, service and products.
Many thanks again.
Tony and Karan xx
Thank you very much for your excellent and friendly service.
I am already recommending Purely Diamonds to all my friends. Rings are beautiful, fantastic quality and superb service.
Thanks again to a great team.
Top service and the ring was perfect.
The ring I have already received is beautiful, everyone passes lovely comments about it and I am looking forward to matching it with the diamond wedding ring.
A. Morrison, London
My thanks to all involved in making this ring and making my now fiancee so happy (and getting me the answer I needed!)
Will be back for wedding rings without question
T. Hardy, Leicester
Thank you so much for all your help and assistance. I doubt anybody else selling the item at twice the price as you could get close to the quality of your product AND customer service, we will definitely be back for the eternity ring!!
L. Walker, London
Jen Hodkinson, Liverpool
Thank you again for your excellent service.
Stephen, County Durham
I would recommend this company to anyone. Excellent customer service
It looks really good quality and was beautifully presented in the box that it arrived in. I would have no hesitation in using you again or recommending you to a friend in the
P. Curley, West Yorkshire
Happy New Year to all
Lorna Finney, Staffordshire
I am very happy with the great service given to me you were so quick to answer all my emails and to get the ring to me before Christmas.
Bree Gardner, Australia
Your website covers everything you need to know, puts the high street to shame. Thank you again.
T. Doel, Wiltshire
G. Griffin, Tyne & Wear
I am so happy with it and the price was brilliant. I will be back in the future to order my wedding rings, thank you!
Leah OConnor, Glamorgan
Really happy with the service and everything about my experience with Purely Diamonds. I have recommended you guys to a few people I know that are currently looking at rings.
G. Stevens, London
Best wishes for Christmas and the New year.
S. Baker, Swindon
Many thanks for an excellent service.
Phil Morris. Pembrokeshire
Many thanks again, will recommend you,
S. Hutchinson, Kent
Thank you again
M. Taylor, Chelsea
Thanks again, have already recommended you to friends who are looking for the perfect present this year!
J. Marney, Staffordshire
Thank you for such an amazing ring, she said yes.
A. Morton, Orkney
I would not hesitate to recommend you to friends and family. Will be back for wedding rings in the not so distant future!
Mary T, Edinburgh
We will definitely be back in a few years for an eternity ring and will happily recommend you to everyone in need of diamond jewellery,
Many many thanks
S. Johnson, Manchester
M. Magowan, Lanarkshire
Thank you again
We will be certainly be using you again for any future jewellery purchase and recommending you to our family and friends,
Chad Colwell, Sunderland
The whole weekend was perfect with the ring being the cherry on the cake.
Thank you very much - I will certainly use you again when the time comes.
D. Elsley, Oxon
Thank you again Purely Diamonds.
Thank you so much for all your help, I have been very impressed with your speed of service, quality and friendliness, I will definitely be recommending Purely Diamonds to family and friends.
Jo Scott, Wiltshire
S. Coultrup, Peterborough
It is just what I was after, thank you so much!
Thanks again - and I am sure I will be back one day for some more diamonds.
Words cant describe how beautiful the ring is, I am very sure my better half to be will love it!!
Thank you and everyone at Purely Diamonds for making this happen!!! :)
V. Basra, Middlesex
With kind regards
Patrick Kirwan, Hampshire
Yve Newsome, Plymouth
Thank you all so much for all the help you gave me. You are an example to other online shops of how to conduct business,
Brian Wirduam, Worcestershire
New customer but will be definitely using you again in the future.
Many thanks to all involved,
L. Dickinson, Londonderry
Absolutely first class service from start to finish and although I was a bit dubious about ordering online at first, I would highly recommend to all. Lets just hope she says yes!!
Many thanks and hope you all have a great Christmas,
Will highly recommend this site to friends & family.
S. Duncan, Ross-shire
In this day and age it is so refreshing to receive old-fashioned quality service and yours has been way beyond my expectations. I will not hesitate in recommending you whenever possible.
Kindest regards and thanks
Partner was worried as we were ordering off website plus not seeing ring until it had been purchased but he too is over the moon with the ring!
Have all ready recommended Purely Diamonds to a few friends who are in the search for that perfect ring, they will definitely find it with you!!
Thanks so much for the ring I have always dreamed of.
G. Thomson, Scotland
Nathan Jones, Cardiff
J. Brown, London
The ring is beautiful and the diamond is even better than I imagined. Please pass on my thanks to all of your team for an excellent job.
M. Card, Bedfordshire
Thanks for everything, and will definitely recommend in future.
B. Strowman, Hertfordshire
Thank you again for all your time and for putting me at ease. You have really proved me wrong about the Internet. This has been great; fantastic quality and it looks beautiful, I was really lost for words when I opened the box.
Many, many thanks
A. Marsden, Oxon
Mike Thorne, Bedfordshire
The day after I placed my order I rang to confirm they had it as I was a bit panicky and Emelie was lovely and reassuring. I also changed my mind about the style of ring i ordered and after emailing them my order was changed without question. My emails were replied to promptly and always by the same person making the service more personal than i would have expected online.
The ring arrived quickly and is even better than the photo by far, if you like the ring in the pictures you will be delighted with it for real!!!! Emelie is an asset to the company and has outstanding customer service skills and makes the whole service more personal. I can thoroughly recommend Purely Diamonds and I will be to any friends and family looking to make that special purchase.
C. Griffiths, Conwy
You guys are simply THE BEST!
Babs Oyediran, London
Alex Christodoulou, London
My girlfriend is so pleased with it and is showing it off to all her friends! Thank you again for sorting out re-delivering and re-sizing, it was really appreciated and I will recommend your site to anyone looking for jewellery.
Special thanks to Emelie for her patience! Wishing you the best of luck in business!
Matthew Thomas, USA
I really do appreciate all of the hard work you and your team have done to make this happen for me and my partner and I can definitely guarantee repeat custom from myself and recommendation to anyone who mentions the word jewellery to me in future.
Dan Hornblower, Hertfordshire
Thank you to Emelie who helped me with my choice - what a prompt and attentive service you provide.
I would urge anyone looking for a diamond ring to look no further and place an order with Purely Diamonds immediately!!
A truly professional service. We will most certainly be back for our wedding rings.
Once again, many many thanks and all the best to your staff.
Sally Hunt, Norfolk
I. Burt, Cheshire
L. Cherry, Scotland
Great service, Ill certainly be using Purely Diamonds again in the future - cheers!
J. Cotton, Derbyshire
Also my ring was supposed to come in 5 days but instead it came in 3 days which was great! I would definitely buy again from this site because it was so easy to order and I had no problems and all the paperwork was provided too.
The service from Purely Diamonds was world class. I ordered the wrong size as I converted incorrectly between US and UK sizes and my Fiancee was only in the country for a few days and I wanted her to go back to the US with the ring on her finger. Purely Diamonds made it happen - they received the ring back from me last Wednesday and I had it back on my fiancees finger the following Friday morning looking as amazing as ever and the perfect fit ready for her to fly home Friday afternoon.
Once again a huge thank you to all at Purely Diamonds for an outstanding piece of jewellery and world class service. We will be back for our wedding bands without a doubt.
Dave Breeds, Gwynedd
Thanks once again.
J. Stocks, Suffolk
Being old fashioned it was with a little bit of trepidation that I ordered a ring from the site. As I would liked to have seen it in the flesh so to speak. But with emails sent to Purely Diamonds, I was re-assured every step of the way, emails were responded to in the same day putting my mind at rest.
The service is truly professional, the staff are extremely efficient, responsive and patient.
And the ring!! Well what can I say, it is superb and well worth the effort, even the certification forms are brilliant!!
My best regards to you and all your staff
J.T. Manville, Suffolk
My thanks to the team at Purely Diamonds. I needed a quick response as the engagement ring was needed for a specific date and you pulled out all the stops to get it to me. Excellent customer care. I will be back for more.
P. Richardson, Westhoughton
I wanted to let you know what a pleasure it has been to deal with your company. I have been looking online for a while and found your website and company the most professional and clear in terms of who you are and the service you offer. I had complete confidence in the quality and credibility of your company.
The ring arrived beautifully packaged and more than a week earlier than I was quoted - even better! I would certainly recommend your company anytime.
Thanks so much,
T. Bartolo, Essex
Thank you very much for all the hard work that has gone in to them,
K, Gosal, Derby
J. Harding, Essex
L. Carroll, Manchester
I am sure we will be doing business again soon!
G. Pearcy, Nottinghamshire
I would have no hesitation in recommending your shop to friends and colleagues.
A. Ray, Tyne & Wear
Many thanks for your assistance with the description and sizing - the size is perfect!
K. Batley, Nottingham
I proposed this weekend and she absolutely loved the ring! Will be in contact in a few weeks re wedding rings,
D. Adams, Tring
I have never bought jewellery online before and I was particularly apprehensive about buying my wedding band online. However, I am 100% happy with the overall look and quality of my ring and also your customer service.
I would definitely buy from you again and will gladly also recommend you to others.
We will definitely use you for any future jewellery,
R. Wells, Hertfordshire
A. Gaggini, Northants
Thank you very much,
E. Duffy, Chester
I would certainly recommend you for any similar purchase. Thanks again,
B. Smith, Essex
S. Raeside, Renfrewshire
I will be back for more items from you as the service is first class and I will certainly recommend you to my family & friends.
Thank you so much,
C. Lloyd, Peeblesshire
I was more than happy with the pendant, as the diamond was of better quality and slightly larger than that advertised on your site, coupled together with the certificate and valuation you provided.
Very well done on the excellent service and communication.
P. Nichols, Kent
The service from Purely Diamonds was fantastic.
It was also great being able to customise each piece to my budget. The customer service in every aspect was fantastic, and while the packaging certainly wowed my other half, this was in no way close to the ring when she saw it.
I have since recommended your company to friends based on my experience (and the prices you can do), and used the company myself a further two times since getting the engagement ring. I will be back for the eternity ring for sure.
Thanks for your help in getting me through the unknowns of one of lifes big purchases,
A. Donaldson, Suffolk
Further more the ring I received surpassed my expectation for my budget and I am sure I could not have found a more perfect engagement ring if I had searched for the next year!
Highly recommended and I will use no one else for all my Diamond requirements.
C. Saunders, Harlow
Many thanks again and Kindest regards,
A. Moran, High Wycombe
Also I would like to ask whether you sell wedding rings because after the excellent service I have been given I would be very happy to buy them from you.
May I just say once more that the level of customer service I have received has been impeccable.
A. Holland, Shrewsbury
Thank you for a stunning ring at an incredible price and such great service! I will strongly recommend Purely Diamonds to everyone,
V. Williamson, West Midlands
G. Hardy, Shropshire
I. McMillan, Norfolk
Very many thanks to you all, I shall recommend you to everyone!
R. Gillot, Cheshire
I must congratulate you on the quality of your work - the ring is excellent and we were both most impressed - and also the quality of the service you provide. My order was processed promptly, telephone queries were dealt with in a very friendly, yet professional, manner, and the whole experience was worry-free.
I could almost say that I enjoyed spending the money! Many thanks for helping to make the day really special. I recommend you wholeheartedly to anyone looking for something exceptional.
Thank you very much,
S. Bews, Orkney
And, most importantly, the ring is absolutely gorgeous! Thanks again, you guys are stars!
K. Pinker, Conwy
The presentation boxes were fantastic and the certificate and information card on the diamond was very impressive. The quality of the diamond was superb.
Thank you so much, I will recommend you to everyone and I will come back to you again.
A. Dolton, Cornwall
I was really apprehensive about buying something so important over the internet, however, you have really exceeded my expectations and I have already been recommending you to everyone.
With kind regards and many thanks,
(Future mother in law!!!!)
Aside from the ring itself the standard of service and attention to detail has been second to none. Every email has been replied to and any information I needed has been there.
As a buying and customer service experience I have never dealt with such a wonderful company.
Again many thanks to you.
Ed and Karen (soon to be Delderfield!!!)
The ring was re-sized straight away and was with me within a day. When I opened the Special Delivery bag, I found the ring in a lovely box and when I opened it I was just amazed. It came with all the promised documentation it said it would, and you do not get this in half the shops you go to especially not included within the price.
We would not have found this ring anywhere else at the price we paid for it, excellent value and superb quality!
K. Dallison, Hampshire
M. Soderlund, Finland
A. Baker, Flintshire
L. Paton, Norfolk
So my thanks for making my wifes birthday present a huge success.
A. Hutchinson, Cheltenham
W. Jesse, Surrey
J. Ewer, London
Thank you once again.
C. Herbert, Cheshire
I do not think that we would have been able to get such a high quality ring elsewhere for anywhere near the price that we paid for this one. Thank you for helping me make my fiance so happy.
A. Johnson, Oxfordshire
Thanks again for all your help - a superb and personal service from start to finish.
Also, the quality of the diamonds and the ring itself is far superior to anything I have seen previously in my local high street jewellers. The price seems surprisingly reasonable for this sort of quality too!
J. Adams, Northamptonshire
I visited Purely Diamonds at their showroom in London and made the decision to buy because I felt that I could trust them. Purely Diamonds put the rings together in house, make no hard sell and their price list is systematic rather than figures being plucked out of the air.
I also liked the fact that because the team actually make the ring, if the ring was not quite right after I popped the question, that they would happily help with any changes.
Well I have not got to that last stage yet, but at least I am comfortable with and confident of the ring.
M. Hoskin, London
R. Howells, London
Michael May, Cobham
I had undertaken a wide Websearch for Diamond Jewellery for my wife, and of all the sites I visited, Purely Diamonds not only delivered the quality I was looking for, but also the back up valuation combined with superior service.
With Purely Diamonds, you know exactly the true quality and grade of diamonds that you are purchasing, which not all suppliers advise, and when compared with other websites one can be sure that you are by far the best value.
Purely Diamonds not only have a splendid selection of modern diamond jewellery but your designs are timeless and your prices are the most competitive I have found.
Best Regards from a very satisfied customer.
D J Henderson, Bedfordshire
We will be back next year for the wedding bands! Please pass on my thanks to all that were involved especially the "craftsman/woman"!
All the best
S. Ansell, London