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Purely Diamonds logo
Purely Diamonds logo
Purely Diamonds logo
Purely Diamonds logo
Purely Diamonds logo
Purely Diamonds logo
Purely Diamonds logo
Purely Diamonds logo
Purely Diamonds logo

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Help Centre & Information

We have collated our most frequently asked questions that we find ourselves being asked by customers before and after placing their order. If you cannot find the answer to your question here, please get in contact with us and our expert team will be ready to assist.

Want to design your own ring?
20 Nov 2018

Our bespoke ring design and bespoke diamond jewellery service The Purely Diamonds Bespoke Design Service allows you to have a ring made to your exact specification, whether you’ve seen a design that you’d like us to make or have seen something that you like within the Purel......

How long does it take to make a bespoke ring?
5 Sep 2018

Bespoke items take longer to make than designs that are already available on our website. Our average delivery time for a bespoke item is 3-4 weeks, compared to approximately 2 weeks for one of our existing designs.  If your order is urgent or you need it delivered for a specific......