SALE: 5% off with code FLASH2019
Purely Diamonds logo
Purely Diamonds logo
Purely Diamonds logo
Purely Diamonds logo
Purely Diamonds logo
Purely Diamonds logo
Purely Diamonds logo
Purely Diamonds logo
Purely Diamonds logo

Loading your basket contents...

How do I know when my item will be delivered?

20 Mar 2019
How do I know when my item will be delivered?

Every item has a different delivery time and you can see these on the product pages when you place your order.

Most items will be delivered in approximately 2 weeks, a few items (including most full eternity rings) will take 3 weeks. If you'd like to know what date you can expect to receive your ring, please email us at sales@purelydiamonds.co.uk and we will update you.

We will email you once your item has been dispatched so you will know when it's on its way to you. We send dispatch confirmation via email between 5-7pm on weekdays, so do please check your emails in the evening if you think your item is due for dispatch that day.  In most cases you can expect to receive your order the day after we dispatch it (this will be the day after you receive a dispatch email from us).

We use 'Royal Mail Special Delivery' within the UK (9am to 1pm delivery), and 'Royal Mail International Signed For' and sometimes TNT courier for deliveries outside the UK.

In rare cases, if Royal Mail experience some kind of delay with your delivery, it might mean you receive it one day late (this is usually the worst case scenario as this service is generally very reliable and considered the best next-day service in the UK).

If we have an item in stock we can sometimes deliver next day if necessary, you can view our 'Fast Delivery' items here.

If you need your order urgently or for a very specific date, please let us know and we'll do everything we can to have your item ready in time. Please use the "Special Requirements / Date Needed By" section on the product page to tell us of your deadline.

Article tags: