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30 day money-back guarantee

17 Oct 2016
Our 30 day money-back guarantee

You may return your item to Purely Diamonds as sold within 30 days of receipt for a full refund or an exchange for another item.

All our jewellery is guaranteed for 5 years against manufacturing faults.

Please see our Terms & Conditions for full refund policy information.

When you return an item we will issue your refund, or arrange for an exchange for another item of your choice if requested. The value of the exchange item does not have to match the returned item; we will either issue a refund or take payment for the difference.

Please note:
If you paid via a credit or debit card your banks own refund procedures mean it can take usually 3-5 working days, occasionally a little longer, for the refund to reach you.

If you have an item repaired, resized or polished by anyone other than Purely Diamonds, it will render your warranty with us invalid.

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