- About us
We are Purely Diamonds
A British family run diamond jewellery design studio based near Hatton Garden, London. We are specialists in the design and manufacture of diamond jewellery.
We have over 40 years heritage, during which time we've built up hard to rival expertise in sourcing exceptional diamonds, and creating beautiful diamond jewellery.
All our jewellery is designed and created in-house at our workshop / studio in London by the Purely Diamonds team.
Please get in touch if you have any questions or would like to discuss a bespoke design idea.Family run with over
40 years heritageWe design &
manufacture in-houseLondon showrooms
in Farringdon & Clerkenwell
Buyer reviews and feedback
Our customers love our products and our personal service. We're proud to say that we have a great rating on Trust Pilot thanks to our very happy customers.Wonderful!!
I cannot recommend this company enough. They really care for their customers and will do everything to meet your needs. I would not hesitate to use them again and/or recommend them to my friends and family. Thank you Stephanie. :) x
3 days ago by Lyndzy Taylor
- Help & Resizing
Help & Resizing
When shopping online, most customers have a few questions. We've collated the most popular questions and information that we've been asked over the years with the goal to streamline your buying experience with us.
We also offer you the ability to visit us and view the rings in person. You can book a visit to our London showroom.
If you can't find the answer you're looking for, please get in touch.Frequently asked questionsProduct questionsView in personAfter sales information
- Contact us
If you have a query about a product or an order, or just a general enquiry, then please get in touch. Our customer support staff will be happy to answer your questions.
0800 032 3422 or 0207 837 2964Visit our London showroom
Make an appointment to visit the Purely Diamonds showroom where you can see and try on our diamond jewellery designs for yourself.
Try before you buy -
our silver sample service
If you have seen something you like but would like to try it on first, and can't visit our London showroom, we can send you a silver sample of the ring you are interested in.
Our silver samples are exact replicas of the designs we offer, but made from silver and set with cubic zirconia stones (these are essentially diamond replicas).
In most cases, we will have the exact one you require, but if we only have for example a 0.50ct version, and you wanted to see a 0.70ct version, we will try to include a 0.70ct cubic zirconia stone so you can see the difference in size.
How much does it cost?
We will require a £50 fully refundable deposit (per ring), refunded to you upon safe return of the sample (we will include a Stamped Addressed Envelope for the return).
Please note, that our samples are made to a stock size of approx. size N or size O, we cannot send you a sample in your particular ring size.
Silver sample service order form
If after seeing the samples you wish to see more, we would not include a pre-paid envelope the second time around so you would need to pay the return postage to us in this case. So the second time we will require £57.74, of which, £50 will be refunded and £7.74 will be retained to cover the postage cost inc. VAT.
Terms and Conditions
We can only send generally 2-3 samples at a time, and we do require that you return the samples within 48 hours of receipt please.
The sample can be tried on but must NOT be worn as this will mark/damage the ring. If the ring is returned and has been worn/damaged we reserve the right to keep your £50 deposit.
If the ring is not returned, we will charge you for the true cost of the sample ring (in some cases this is up to £300 per ring).
Silver sample service
Please note if you are using a Hotmail email address you may need to check your junk folder for our reply
CONFLICT-FREE SOURCED DIAMONDS
FAMILY-RUN BUSINESS & 40 YEARS HERITAGE
30 DAY MONEY-BACK GUARANTEE
Purely Diamonds is a trading name of Stephen Tyler Limited. Registered Company Number (Incorporated in England): 01840310. VAT Number: 466237727 (GB)