- About us
We are Purely Diamonds
A British family run diamond jewellery design studio based near Hatton Garden, London. We are specialists in the design and manufacture of diamond jewellery.
We have over 40 years heritage, during which time we've built up hard to rival expertise in sourcing exceptional diamonds, and creating beautiful diamond jewellery.
All our jewellery is designed and created in-house at our workshop / studio in London by the Purely Diamonds team.
Please get in touch if you have any questions or would like to discuss a bespoke design idea.Family run with over
40 years heritageWe design &
manufacture in-houseLondon showrooms
in Farringdon & Clerkenwell
Buyer reviews and feedback
Our customers love our products and our personal service. We're proud to say that we have a great rating on Trust Pilot thanks to our very happy customers.Wonderful!!
I cannot recommend this company enough. They really care for their customers and will do everything to meet your needs. I would not hesitate to use them again and/or recommend them to my friends and family. Thank you Stephanie. :) x
3 days ago by Lyndzy Taylor
- Help & Resizing
Help & Resizing
When shopping online, most customers have a few questions. We've collated the most popular questions and information that we've been asked over the years with the goal to streamline your buying experience with us.
We also offer you the ability to visit us and view the rings in person. You can book a visit to our London showroom.
If you can't find the answer you're looking for, please get in touch.Frequently asked questionsProduct questionsView in personAfter sales information
- Contact us
If you have a query about a product or an order, or just a general enquiry, then please get in touch. Our customer support staff will be happy to answer your questions.
0800 032 3422 or 0207 837 2964Visit our London showroom
Make an appointment to visit the Purely Diamonds showroom where you can see and try on our diamond jewellery designs for yourself.
Hello, we're Purely Diamonds. Nice to meet you!
We are a British family run business which since 1979 has been specialising in the design and manufacture of fine diamond jewellery in the Hatton Garden area of London.
Stephen began designing and making rings in the mid seventies. He founded the company under his name and became a key supplier to many of the top end high street jewellers nationwide and in southern Ireland.
Emelie joined her father in the business 10 years ago, followed not long after by her sister Stephanie. They are responsible for creating the Purely Diamonds brand and the online presence that the company has today.
The concept of Purely Diamonds is very simple in that the company now sells jewellery directly to the public at greatly reduced prices by virtue of 'cutting out the middleman'.
We design & manufacture our jewellery in-house
We manufacture our diamond jewellery in-house in our London workshop, and sell our jewellery directly to the public. Buying something from a manufacturer essentially means you are cutting out the middle-man, and making substantial savings in the process.
We can pass these savings on to you in the form of very low prices, whilst still providing exceptional quality and service. You will save up to 60% on any product you purchase from us.
Every product displays a price (our price) and it's RRP (retail value). RRP is the price you could expect to pay in a high street shop for the same product.
We invite you to visit our London showroom for a closer look at our items
We're always really happy to welcome you here at the Purely Diamonds showroom which is just a five minute walk from Hatton Garden, the hub of the London jewellery quarter.
You will be looked after by a one of our team of diamond experts who will take you through the Purely Diamonds range and discuss any specific requirements with you.
Once we've helped you find and/or design your perfect piece of jewellery we'll just take a few details from you and ask our design studio to start creating it straight away.
All our jewellery is made to order, with most pieces taking only 10 working days to arrive, however, some items such as our full eternity rings can take up to 15 working days.
You will be pleased to know that our boutique prices are identical to those online so the personal service you receive comes at no extra cost.
Don't have time to visit our showrooms?
We also offer a very convenient “Try-before-you-buy” service, which involves us sending you a silver sample (replica) of the design/s you like on our website.
We send the samples to you via tracked and signed-for post, including a free returns envelope.
Bespoke diamond jewellery design service
With our bespoke design service you can create a design to your own specification. If you have seen a design that you’d like us to make, or have seen something that you like but wish to make some changes to it, this is the service for you.
At Purely Diamonds you're not limited to the items you see on display. If you have an idea for a piece of jewellery that you don't see here then please contact us and we would be happy to make your dream piece into a reality.
We will create a ‘cad-cam’ image for you, which is a computerised design image like those shown to the side of this text. This is to show you how your chosen design will look when finished.
Once you have seen these we will ask for a 30% deposit upfront to begin making your ring. The balance will be due once the item is ready to be dispatched to you.
Our average delivery time for a bespoke item is 4 weeks but if you need one sooner please let us know as some items can be done slightly faster.
Please note that bespoke items cannot be returned for a refund or an exchange unless they are faulty, and deposits are also non-refundable.
Making sure you're happy is our top priority!
At Purely Diamonds we take great pride in our personal customer service. Each and every customer is important to us and this shows in our glowing reviews on TrustPilot left by our happy customers!
We are very proud of our 9.9 out of 10 rating on TrustPilot. We are a family run business and so our reviews are very personal to us, we love hearing from our customers once they have received their special piece of jewellery!
Customer feedback is essential and we really appreciate hearing your comments and suggestions.
CONFLICT-FREE SOURCED DIAMONDS
FAMILY-RUN BUSINESS & 40 YEARS HERITAGE
30 DAY MONEY-BACK GUARANTEE
Purely Diamonds is a trading name of Stephen Tyler Limited. Registered Company Number (Incorporated in England): 01840310. VAT Number: 466237727 (GB)