Help centre - cleaning, polishing and repairs
Help centre
Our user-friendly help centre will answer any questions you may have before purchasing.
Speak to a friendly expert
Live online chat or WhatsApp us on 0207 837 2964
- Frequently asked questions
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- Cleaning, Polishing & Repairs
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REPAIRS
Keep your diamond looking as good as the day you
bought it with our jewellery cleaning, polishing & repair
service.
Diamond jewellery cleaning, polishing and repairs
Please print off this form and send it back to us with the item you wish to be cleaned/repaired.
Please do not send in your valuation document/diamond certificate that you might have received with your ring, just this form and the ring itself is all we need.
The form will provide you with the correct address to send your ring back to, the best method for sending it back and all other information that you require in order to have your ring cleaned/polished/repaired.
Cleaning, polishing & repairs request form (128kb)