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Help centre - silver sample service

Help Centre - Silver Sample Service

Our user-friendly help centre will answer any questions you may have before purchasing.

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SILVER SAMPLE SERVICE

We offer a great “Try-before-you-buy” service which
involves us creating an exact silver replica of a design and
sending the sample to you via post.

 

Try before you buy - Our silver sample service

If you have seen something you like but would like to try it on first, and can't visit our London showroom, we can send you a silver sample of the ring you are interested in.

Our silver samples are exact replicas of the designs we offer, but made from silver and set with cubic zirconia stones (these are essentially diamond replicas). In most cases, we will have the exact one you require, but if we only have for example a 0.50ct version, and you wanted to see a 0.70ct version, we will try to include a 0.70ct cubic zirconia stone so you can see the difference in size.

Please note, that our samples are made to a stock size of approx. size N or size O, we cannot send you a sample in your particular ring size.

We will require a £50 fully refundable deposit (per ring), refunded to you upon safe return of the sample (we will include a Stamped Addressed Envelope for the return). Please Note: If after seeing the samples you wish to see more, we would not include a pre-paid envelope the second time around so you would need to pay the return postage to us in this case. So the second time we will require £57.74, of which, £50 will be refunded and £7.74 will be retained to cover the postage cost inc. VAT.

Terms and Conditions - We can only send generally 2-3 samples at a time, and we do require that you return the samples within 48 hours of receipt please.  The sample can be tried on but must NOT be worn as this will mark/damage the ring.  If the ring is returned and has been worn/damaged we reserve the right to keep your £50 deposit.  If the ring is not returned, we will charge you for the true cost of the sample ring (in some cases this is up to £300 per ring).  

If you are interested in this service, please fill in your details below, and we will contact you to arrange to take your deposit and send the samples out to you.

 

Request ring samples online form



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