- About us
We are Purely Diamonds
A British family run diamond jewellery design studio based near Hatton Garden, London. We are specialists in the design and manufacture of diamond jewellery.
We have over 40 years heritage, during which time we've built up hard to rival expertise in sourcing exceptional diamonds, and creating beautiful diamond jewellery.
All our jewellery is designed and created in-house at our workshop / studio in London by the Purely Diamonds team.
Please get in touch if you have any questions or would like to discuss a bespoke design idea.Family run with over
40 years heritageWe design &
manufacture in-houseLondon showrooms
in Farringdon & Clerkenwell
Buyer reviews and feedback
Our customers love our products and our personal service. We're proud to say that we have a great rating on Trust Pilot thanks to our very happy customers.Wonderful!!
I cannot recommend this company enough. They really care for their customers and will do everything to meet your needs. I would not hesitate to use them again and/or recommend them to my friends and family. Thank you Stephanie. :) x
3 days ago by Lyndzy Taylor
- Help & Resizing
Help & Resizing
When shopping online, most customers have a few questions. We've collated the most popular questions and information that we've been asked over the years with the goal to streamline your buying experience with us.
We also offer you the ability to visit us and view the rings in person. You can book a visit to our London showroom.
If you can't find the answer you're looking for, please get in touch.Frequently asked questionsProduct questionsView in personAfter sales information
- Contact us
If you have a query about a product or an order, or just a general enquiry, then please get in touch. Our customer support staff will be happy to answer your questions.
0800 032 3422 or 0207 837 2964Visit our London showroom
Make an appointment to visit the Purely Diamonds showroom where you can see and try on our diamond jewellery designs for yourself.
Want to design your own ring?
Our bespoke ring design and bespoke diamond jewellery service
The Purely Diamonds Bespoke Design Service allows you to have a ring made to your exact specification, whether you’ve seen a design that you’d like us to make or have seen something that you like within the Purely Diamonds range, but wish to make some changes to it.
How to commission a bespoke design
Please send us any images you have of the design you like. Feel free to send links to the item if there are images of it online. To enable us to give you an accurate quote please include as many details as possible including:
1) General details
- Your budget
- Ring/finger size (if known)
- Engraving message
- When do you need it by?
2) Design details
- Stones required (diamond, sapphire, ruby etc)
- Total carat weight / Size of the stones
- Type of metal
- Photos or example images
We will create a 'Cad-Cam' image for you based on your specification. This is a computerised design image like the images shown below. The Cad-Cam image will show you how your bespoke design will look when finished.
Once you have seen the design images we will require a 30% deposit before we begin to make your ring. The balance will be due once the item is ready to be dispatched to you (usually 3-4 weeks later).
Ready to commission a bespoke design?
What’s the delivery time for a bespoke design?
Our average delivery time for a bespoke item is 4 weeks. If your order is urgent or you need it delivered in time for a specific date you can let us know and will be able to tell you if we are able to meet your deadline.
Deposits and refunds for bespoke designs
Please note that as bespoke items are made to your exact specifications they cannot be returned for a refund or an exchange unless they are faulty.
Please also note that deposits are also non-refundable.
We also offer other types of ring customisation
'Wed-Fit' wedding rings are custom designed to perfectly coordinate with your engagement ring. They are made in a matching metal, and the shape and style of your engagement ring will be taken into consideration, to create a custom design for a unique wedding ring that fits perfectly against your engagement ring. The result is that you have a bridal jewellery set that looks truly perfect.
If you’d like us to make you a wedding ring to fit with your engagement ring, please contact us providing details of your engagement ring design and, if known, which of the designs shown here you are interested in. We can also make other designs that are not shown here at your request.
Shaped Wedding Rings
Twist-style engagement rings have become increasingly popular over the last few years. We offer a range of shaped wedding rings that are designed to fit around the various twist rings.
We also offer ‘Cut-To-Fit’ wedding rings, which have a small section cut out of them to enable an engagement ring to sit flush against the ring.
Proceed to our online order form
CONFLICT-FREE SOURCED DIAMONDS
FAMILY-RUN BUSINESS & 40 YEARS HERITAGE
30 DAY MONEY-BACK GUARANTEE
Purely Diamonds is a trading name of Stephen Tyler Limited. Registered Company Number (Incorporated in England): 01840310. VAT Number: 466237727 (GB)