Help Centre & Information

PLEASE NOTE! Due to current government restrictions our workshop is currently closed and we are unable to accept items for resize or repair as of 1st April 2020. We will update this page once we are able to receive your items again. Generally resizing tak......

You may return your item to Purely Diamonds as sold within 60 days of receipt for a full refund or an exchange for another item. All our jewellery is guaranteed for 5 years against manufacturing faults. Please see our Terms & Conditions for full refund policy ......

We offer a 60 day money-back guarantee on all items You may return your item within 60 days of receipt for a full refund or an exchange for another item. This makes anything you buy from us a 'No Risk' purchase! Please include ALL documents/certification ......

All products have a 60-day money back guarantee You may return your item within 60 days of receipt for a full refund or an exchange for another item. When you return an item we will issue your refund for you, or arrange for an exchange for another item of your choice (the value does n......