Extended Christmas returns on all items until January 12th 2018.
Purely Diamonds logo
Purely Diamonds logo
Purely Diamonds logo
Purely Diamonds logo
Purely Diamonds logo
Purely Diamonds logo
Purely Diamonds logo
Purely Diamonds logo
Purely Diamonds logo
Purely Diamonds logo

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Call us on 0207 837 2964

What is your returns policy?

17 Oct 2016
What is your returns policy?

We offer a 30 day money-back guarantee on all items

You may return your item within 30 days of receipt for a full refund or an exchange for another item. This makes anything you buy from us a 'No Risk' purchase!

Please include ALL documents/certification that you received with the item, and the original box that you received with the item.

EXTENDED CHRISTMAS RETURNS

All orders include an extended Christmas returns policy, this means you will be able to return your item for a full refund until January 12th 2018.

The form will provide you with our address and other important information that you require to obtain a refund/exchange.

Please read our money-back guarantee & refunds policy and our Terms & Conditions information before downloading and filling in the form.

The form will provide you with our address and other important information that you require to obtain a refund/exchange.

All our jewellery is guaranteed for 5 years against manufacturing faults. Please note: If you have an item repaired, resized or polished by anyone other than Purely Diamonds, it will render your warranty with us invalid.

You want to return an item for refund or exchange...

Download our refund / exchange form
144kb PDF file

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