Purely Diamonds logo
Purely Diamonds logo
Purely Diamonds logo
Purely Diamonds logo
Purely Diamonds logo
Purely Diamonds logo
Purely Diamonds logo
Purely Diamonds logo
Purely Diamonds logo

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Help Centre & Information

We have collated our most frequently asked questions that we find ourselves being asked by customers before and after placing their order. If you cannot find the answer to your question here, please get in contact with us and our expert team will be ready to assist.

Ring resizing
10 Dec 2018

Generally resizing takes 3-5 working days. Please print off our ring resize request form and send it back to us with your ring for resizing.  The form will provide you with the correct address to send your ring back to, the best method for sending it back and all other information t......

What should I do if I don't know the ring size?
10 Dec 2018

We have a few ways to help you find out the ring size If you do purchase the wrong ring size, don't panic! You can return your ring to us so that we can resize it as needed. View our resizing page for sending your item to us for resizing. If you do have access to the ring fing......

Ring Size Conversion Chart
29 Nov 2018

tbody tr:nth-child(even) td { background-color: #f4f4f4; } @media screen and (max-width: 640px) { table { overflow-x: auto; display: block; } } You can use our handy ring size guide to convert your measurements to and from different country-specific sizes including UK, Irel......