Can I purchase a gift card?
Purely Diamonds gift cards are now available to purchase. You can add any sum of money you desire to a […]
01. Orders
What does RRP mean?
RRP stands for Recommended Retail Price Each item displays an RRP price, this is to show you the recommended retail […]
What is included in the price?
Our prices are inclusive of VAT and delivery charges, and include a free valuation document as well as a faux-leather lined presentation box, inside an outer gift […]
30-Day Money-Back Guarantee
WE HAVE EXTENDED OUR RETURNS PERIOD UNTIL 12TH JANUARY 2024. Any made to order purchase from Purely Diamonds comes with […]
Finance Options for Diamond Rings and Jewellery
What can I get on Finance? We offer 6 months interest free credit for items over £250, 9 months interest […]
What payment methods do you accept?
We accept all major credit and debit cards including Visa, Mastercard, and American Express. Payment can also be made by […]
Can I track my order?
Yes of course. We’ll update you via email when production begins on your order and then we’ll notify you when […]
Will I receive a confirmation of my order?
Yes. After you have placed an order, you will receive email confirmation almost immediately. Please do check your junk mail folder […]
How long will my order take to process?
Every piece of jewellery has different delivery times, but when browsing our website, each item will have their delivery dates […]
How do I place an order?
Ordering online with us is safe, secure and hassle-free. Our secure connection means you need have no worries about buying […]