Can I purchase a gift card?
Purely Diamonds gift cards are now available to purchase. You can add any sum of money you desire to a […]
01. Orders
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What does RRP mean?
RRP stands for Recommended Retail Price Each item displays an RRP price, this is to show you the recommended retail […]
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What is included in the price?
Our prices are inclusive of VAT and delivery charges, and include a free valuation document as well as a faux-leather lined presentation box, inside an outer gift […]
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Our Money-Back Guarantee
We offer a 30 day returns policy on all items. You may return your item within 30 days of receipt […]
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Finance Options for Diamond Rings and Jewellery
What can I get on Finance? We offer: 6 months interest free credit for items over £250, 9 months interest […]
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What payment methods do you accept?
We accept all major credit and debit cards including Visa, Mastercard, and American Express. Payment can also be made by […]
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Can I track my order?
Yes of course. We’ll update you via email when production begins on your order and then we’ll notify you when […]
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Will I receive a confirmation of my order?
Yes. After you have placed an order, you will receive email confirmation almost immediately. Please do check your junk mail folder […]
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How long will my order take to process?
Every piece of jewellery has different delivery times, but when browsing our website, each item will have their delivery dates […]
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How do I place an order?
Ordering online with us is safe, secure and hassle-free. Our secure connection means you need have no worries about buying […]