Order within 0 hours, 0 minutes and 0 seconds for guaranteed Christmas delivery
Purely Diamonds logo
Purely Diamonds logo
Purely Diamonds logo
Purely Diamonds logo
Purely Diamonds logo
Purely Diamonds logo
Purely Diamonds logo
Purely Diamonds logo
Purely Diamonds logo

Loading your basket contents...

Help Centre & Information

We have collated our most frequently asked questions that we find ourselves being asked by customers before and after placing their order. If you cannot find the answer to your question here, please get in contact with us and our expert team will be ready to assist.

Types of metals
29 Nov 2018

Here at Purely Diamonds we use the highest quality precious metals for our diamond jewellery. Choosing which metal to have your diamond jewellery cast in can be a tough choice. We’ve prepared a breakdown of the metals we offer below to help you select which metal is most suitable......

Metal finishes
29 Nov 2018

All Purely Diamonds engagement rings have a polished/shiny metal finish as standard. We do offer sandblasted and matt/brushed finishes for wedding rings. Some wedding ring designs will be shown as standard with a particular finish, but we can make your wedding ring with any finish you ......

Hallmarking
29 Nov 2018

All Purely Diamonds jewellery comes with a United Kingdom Hallmark. A Hallmark is a small marking that is stamped onto a precious metal to guarantee that it conforms to standards of purity and has been independently tested. The Hallmark shows the type of metal used and the content of ......

Ring profiles and weights
29 Nov 2018

Our wedding rings come in a variety of profiles and weights. You can choose between Flat, Flat-Court, Court and D-Shaped wedding bands in our range. The 'weight' (heavy, medium or light) refers to the depth of the ring.  The heavier the ring the more metal is used and therefore ......

Are your rings solid?
29 Nov 2018

All of our jewellery is made from solid metal, we don't make anything that is hollow inside.  Some designs you see might have what we call 'back holes' designed sometimes to allow for easier cleaning of the ring/diamonds, or sometimes to make a heavier ring a little lighter in we......

Palladium or Platinum?
29 Nov 2018

Trying to choose between Palladium and Platinum? Platinum and Palladium are from the same family of metals and share many of the same properties. Palladium has been classed as a precious metal since 2009 and is still a relatively 'new' metal used in jewellery manufacturing. Both metals a......

White gold or platinum?
29 Nov 2018

Trying to choose between White Gold and Platinum? One of the questions that we are often asked is, what is the difference between White Gold and Platinum? We've put together a list of key points of information to help you decide on what type of metal you feel would be best suited you. If......