Help Centre - Our London Showroom

Help centre - London Showroom

Our user-friendly help centre will answer any questions you may have before purchasing.

Friendly expert icon Speak to a friendly expert

Live online chat or WhatsApp us on 0207 837 2964


Visits by appointment only. Appointments
can be made Monday - Friday 10am - 5.30pm
and selected Saturdays.


Book a visit to our London showroom

Would you like to see and try on our beautiful diamond jewellery for yourself?

We're always really happy to welcome you here at the Purely Diamonds showroom which is just a five minute walk from Hatton Garden, the hub of the London jewellery quarter.

You will be looked after by a one of our team of diamond experts who will take you through the Purely Diamonds range and discuss any specific requirements with you. Once we've helped you find and/or design your perfect piece of jewellery we'll just take a few details from you and ask our design studio to start creating it straight away.

All our jewellery is made to order, with most pieces taking only 10 working days to arrive, however, some items such as our full eternity rings can take up to 15 working days. You will be pleased to know that our boutique prices are identical to those online so the personal service you receive comes at no extra cost.

Book a visit to our showroom