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How will my jewellery by delivered?

21 Nov 2018
How will my jewellery be delivered

We use 'Royal Mail Special Delivery' within the UK (9am to 1pm delivery), and 'Royal Mail International Signed For' or TNT Express for deliveries outside the UK.

The packaging is completely discrete and will not give anything away.  The package just states 'PD Ltd' as the sender and the contents are not identifiable in any way.

Please note, delivery is free within the UK and Europe (£40 outside of Europe) and your item will be fully insured and tracked during transit.

Royal Mail Special Delivery is a next-day delivery service, which should arrive before 1pm the day after we post the item and will require a signature. Please note, the time it takes to make your item will be shown on the product page when you place the order (most items take approx 2 weeks, some take 3 weeks).  Next day delivery refers to the service we use once your item is dispatched and doesn't mean your order will be delivered next-day.

In rare cases, if Royal Mail experience some kind of delay with your delivery, it might mean you receive it one day late (this is usually the worst case scenario as this service is generally very reliable and considered the best next-day service in the UK).

If you are out or unable to answer the door...

Royal Mail will leave a card and the package can be collected from your local Post Office or a re-delivery arranged with Royal Mail.

We will email you usually between 5-7pm the day your item is sent, so you know to expect your delivery the next day.

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