How will my jewellery be delivered?
We use ‘Royal Mail Special Delivery’ within the UK (9am to 4pm delivery) or TNT Express for deliveries outside the UK.
The packaging is completely discreet and will not give anything away. The package just states ‘PD Ltd’ as the sender for insurance purposes and the contents are not identifiable in any way.
Please note, delivery is free within the UK, (£20 to European and £40 rest of world) and your item will be fully insured and tracked during transit.
Royal Mail Special Delivery is a next-day delivery service, which should arrive before 4pm the day after we post the item and will require a signature. Please note, the time it takes to make your item will be shown on the product page when you place the order (most items take approx 2 weeks, some take 3 weeks). Next day delivery refers to the service we use once your item is dispatched and doesn’t mean your order will be delivered next-day.
If you are out or unable to answer the door…
Royal Mail will leave a card and the package can be collected from your local Post Office or a re-delivery arranged with Royal Mail.
We will email you usually between 5-7pm the day your item is sent, so you know to expect your delivery the next day.